Effective Date: 1st of January 2025

Welcome to Datamonk.ai ("we", "our", "us").
We are committed to protecting your privacy and handling your personal data transparently and securely, in accordance with the General Data Protection Regulation (GDPR).

Please read this Privacy Policy carefully to understand how we collect, use, and safeguard your information.

1. Who We Are

Datamonk.ai is a Agentic Healthcare Data Platform.
Our contact details are:

• Website: www.datamonk.ai

• Email: Please use our contact page

• Address: Keizersgracht 520H, 1017EK, Amsterdam, The Netherlands

We are the data controller responsible for your personal data.

2. What Data We Collect

We may collect and process the following categories of personal data:

• Contact Information: name, email address, phone number

• Account Information: login credentials, profile details

• Usage Data: IP address, browser type, pages visited, time spent on pages

• Communication Data: records of inquiries or customer support interactions

• Marketing Preferences: your subscription choices and responses

3. How We Collect Your Data

We collect data through:

• Information you provide directly (e.g., when you sign up or contact us)

• Automatic tracking technologies (e.g., cookies, analytics tools)

• Third-party services (e.g., payment providers, if applicable)

4. Why We Use Your Data

We use your personal data for the following purposes:

• To provide and maintain our services

• To communicate with you, including sending service updates

• To manage your account

• To improve and personalize your experience

• For marketing communications (only with your consent)

• To comply with legal obligations

Legal Bases for Processing:

• Your consent

• Performance of a contract

• Compliance with a legal obligation

• Legitimate interests (e.g., improving our services)

5. Sharing Your Data

We only share your personal data with:

• Service providers and partners who help operate our business (under strict confidentiality agreements)

• Authorities if required by law or to protect our rights

• In the event of a business transfer (e.g., merger or sale)

We never sell your data to third parties.

6. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards such as:

• Standard Contractual Clauses approved by the European Commission

• Binding Corporate Rules

• Transfers to countries with adequate protection levels

7. How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or to comply with legal, accounting, or reporting obligations.

8. Your Rights Under GDPR

You have the following rights:

• Access to your personal data

• Rectification of inaccurate or incomplete data

• Erasure ("right to be forgotten")

• Restriction of processing

• Data portability

• Objection to processing (e.g., direct marketing)

• Withdrawal of consent at any time (where processing is based on consent)

• Lodge a complaint with a supervisory authority

You can exercise your rights by contacting us at Security-disclosure<@>datamonk.ai.

9. How We Protect Your Data

We implement appropriate technical and organizational measures to secure your data, including encryption, access controls, and regular security audits.

10. Cookies

We use cookies and similar technologies to enhance your experience.

You can manage your cookie preferences via our cookie banner or browser settings.

11. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in technology, legal requirements, or our practices.
We will notify you of any significant changes by posting the updated policy on our website and indicating the "Effective Date."

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Datamonk.ai
Email: Security-disclosure<@>datamonk.ai
Address: Keizersgracht 520H, 1017EK, Amsterdam, The Netherlands